TGM CUSTOMS

Quality Management System

Customer focused boutique service and solutions

Our company that gives primary importance to render services in accordance with the terms and conditions of the Quality Management System, has been granted ISO 9001 Quality Certificate since 2013 and recently obtained  

  1. ISO 27001 Information Security Management System 
  2. ISO 9001 Quality Management System 
  3. ISO 14001 Environmental Management System
  4. OHSAS 18001 Occupational Health and Safety Management System
  5. ISO 22301 Business Sustainability Management System
  6. ISO 10002 Customer Satisfaction Management System

Certificates. 

 

We fulfill necessary betterment works on customer satisfaction criteria, with an approach focusing on tracking, planning, implementation, checking and continuous betterment to avoid repetition of unfavorable situations.

We gladly transform the requirements received from our customers into satisfaction and pleasure in conformity with our ISO 10002 principles under the framework of  legal provisions and policies of our company.

Being conscious of our environmental responsibility we have established our Environmental Management Programs.

We track all our systems inclusive of Quality within this context and fulfill our responsibility to the nature.

We separate all our waste (paper, glass, electronic waste, etc.) and make contribution to recycling process by giving them to the licensed firms approved by the Ministry of Environment and Urbanization of Republic of Turkey.

Preference is given to energy friendly products in all units of our company.

Technological innovations and development related with our business are carefully tracked in TGM to ensure our employees and customers benefit from these.